Highly skilled System and Support Technician with over 2 years of experience in the banking industry. Proficient in resolving end-user issues efficiently via phone and on-site support, ensuring seamless business operations with minimal downtime. Passionate about learning cutting-edge technologies and continuously improving skills through hands-on experience. Adept at collaborating with teams and communicating effectively to achieve organizational goals. Thrives in taking ownership of tasks and embraces new challenges with enthusiasm. Committed to delivering innovative solutions and exceptional support to drive success.