Supervise the whole inbound process (receiving, QC, inbound, handover)
Supervise the Inbound team on ground and promote efficiency (attendance, behaviour, SOP, productivity, 5S)
Supervise the whole aftersales process (reception, inspection, item testing, refund decision, handover)
Supervise the Aftersales team on ground and promote efficiency (attendance, behavior, SOP, productivity, 5S)
Maintain good efficiency during high volume periods and commercial campaigns.
Meet targets and improve main KPIs (Lead-time, Productivity, Losses, Costs)
Collaborate with project managers to implement projects and improve processes.
Ensure SOP compliance and promote lean management and 5S methodology on ground
Participate in other activities of the Warehouse (Inbound, Inventory, Outbound, Aftersales, Services)
Job Requirements
Bachelor’s
Relevant experience in an inventory position.
Successful experience in working as a team.
Interest for logistics and e-commerce.
High school diploma or equivalent required.
Able to use Microsoft Office Suit (MS Excel, Word, PowerPoint)
Knowledge of Warehousing System and Mobile App
Benefits
<ul>
<li>International working environment in a start-up setting
and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.</li>
<li>A platform to learn from Alibaba’s world-leading ecosystem with regular visits to China and South East Asia.</li>
<li>Rigorous training and exposure in team management
leadership
business analytics
and operations.</li>
<li>An opportunity to train the next generation of business leaders in the ‘tech’ industry.</li>
<li>Competitive salary package</li>
</ul>