Room Attendant

Description and Requirement

Job Description

• Consistently offer professional service in accordance with the operational standard.
• Clean all assigned guestrooms.
• Report necessary maintenance items for assigned area such as guest rooms, corridors, pantries.
• Follow up departmental P&P (policies and procedures) and SOP (Standard Operating Procedures) accordingly.
• Maintain Cleanliness of guest rooms by performing cleaning tasks daily, weekly, monthly, yearly and as per supervisors’ instruction.
• Check room status discrepancy daily.
• Report DND rooms daily.
• Deliver AM service, PM service in time , on time with high standard.
• Be attentive to guest requests and deliver prompt and efficient service.
• Report immediately on issues related to safety and security .
• Control and use room keys carefully.
• Comply Safety regulations set by the management and department.
• Report Lost and found items and send to HK office.
• Report breakage and missing of hotel properties in assigned area.

• 1 year in related field
• Communication skills, Housekeeping skills
• Ability to work well with others
• Ability to multi-task
• Adaptable and has the right attitude
• Ability to work under pressure
• Good communication skills
• Friendly and has the positive vibes

Requirements