Reservation Executive

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Date Posted At Oct 11, 2023

Description and Requirement

Job Description

  • Monitoring daily and weekly occupancy, average room rates
  • Provide general information to guests as requested
  • Provide all hotel guests with a high level of friendly , courteous , personalized service
  • Be sure to use the guests' names minimum of twice during a conservation
  • Quick reply to reservation confirmation and quotation, special requests
  • Updating travel agents and companies contracts
  • Provide other departments with the information they require to ensure the hotel's smooth operation e.g. accommodation extensions, early departures for housekeeping
  • Ensure all operating equipment is properly handled and maintained at all times
  • Maintain good communication with Sales especially
  • Help promote and sell the hotel's facilities at every opportunity
  • Good in English and must have opera system background knowledge
  • Be alert to anticipate guest’s needs and desires
  • Be well-informed with local tourist information
  • Monitoring daily and weekly occupancy, average and room rates
  • Provide general information to guests as requested
  • Well understanding of packages and promotions made by hotel time to time
  • Competently take any individual reservation, groups and inquiry
  • Provide all hotel guests with a high level of friendly, courteous, personalized service
  • Be sure to use the guest’s names minimum of twice during a conversation
  • Quick reply to reservation confirmation and quotation, special requests

The reservation staff is responsible for coordinating all aspects of individual, group and convention room requirements in a uniform and consistent manner.
To maintain a consistent and uniform standard of service at all times so as to establish the Sedona Hotel Yangon as the most preferred and visible 5 star hotel in Yangon.

Benefits

  1. Service Money Entitle
  2. Duty Meal Provide
  3. Uniform Provide
Experience Length
2 years
Work Level
Mid level
Employment Type
Full Time
Qualification
Unspecified
Salary
Locked
Sedona Hotels
View profile
Industry
Hospitality & Hotel
Company size
Founded in
Location
Yangon, Yangon, Myanmar

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