Welcome and greet tenants and guests upon their arrival, ensuring they are directed to the appropriate person or office or residence room.
Assist guests with inquiries, offer information about the facility, and provide excellent customer service.
Offer accurate information to visitors in person and via phone or email.
Handle daily mail, answer, and route incoming phone calls efficiently.
Receive and sign for packages, and promptly notify tenants or residents for pickup.
Maintain the reception area's cleanliness and professionalism, ensuring the availability of necessary supplies like pens, forms, and brochures.
Manage reception supplies, track inventory, and place orders as needed.
Uphold office security by adhering to safety protocols and controlling access through the reception desk, including the management of the visitor logbook and issuance of visitor key cards.
Collaborate with maintenance and cleaning staff to ensure a tidy and welcoming environment.
Must be willing to perform other ad-hoc duties assigned by a superior or as per operational requirements.
Ultimately, the Receptionist's primary responsibility is to ensure a welcoming and efficient front desk experience for every guests.
Myanmar