Knowledge Management Officer

Description and Requirement

LIFT is embarking on a new strategic period for 2024-2028. The LIFT 2024-2028 Strategy builds on the achievements of LIFT's experience as well as recent adaptations and learning in the face of a changing and dynamic context. The new Strategy outlines an approach to tackle structural drivers of poverty and vulnerability, while also considering immediate interventions to secure and maintain Myanmar's previous development gains. LIFT has proven itself as a key delivery partner across Myanmar’s changing contexts – ranging from post-Nargis recovery, a time of political transition, and relief support during COVID-19. LIFT is managed by the United Nations Office for Projects Services (UNOPS) and has received funding from 16 international donors. The current donors are the United Kingdom, the European Union, Switzerland, Australia, the United States of America, Canada, New Zealand, Norway, and Denmark.

Under the direct supervision of the Knowledge Management Senior Officer, the Knowledge Management Officer will play a key role in supporting the implementation and operationalization of Knowledge Management (KM) initiatives across the LIFT team. The role involves assisting in the development and application of KM tools, processes, and strategies, focusing on capturing, organizing, and disseminating knowledge across LIFT’s activities. The KM Officer will collaborate closely with subject specialists, contributing to the analysis of KM data, identifying knowledge gaps, and supporting learning activities that enhance LIFT’s  effectiveness.

Requirements

1. Support for Knowledge Management Implementation

• Assist in the operationalization and execution of the KM strategy as guided by the Knowledge Management Senior Officer.
• Contribute to the development and maintenance of knowledge management systems and tools, ensuring they are aligned with organizational needs and best practices.
• Support the implementation of KM activities, such as knowledge capture, documentation, and dissemination, under the direction of the Knowledge Management Senior Officer.
• Conduct rudimentary analysis of KM needs and gaps within LIFT programs, identifying opportunities for improvement and sharing findings with the senior team.

1. Knowledge Capture and Documentation

• Support the systematic capture of knowledge and lessons learned from LIFT projects and activities, ensuring documentation is accurate, accessible, and aligned with organizational processes.
• Contribute to the development and maintenance of knowledge repositories and databases to ensure that knowledge is easily retrievable and organized.
• Help identify and document best practices, innovations, and project insights that can be shared and applied across the team.

1. Knowledge Sharing and Dissemination

• Assist in facilitating Communities of Practice (CoPs) and knowledge-sharing networks within LIFT, helping to connect team members and partners around shared learning goals.
• Respond to queries from LIFT staff regarding knowledge management processes and tools, providing guidance on how to access and use knowledge resources effectively.
• Support the dissemination of knowledge both within LIFT and with external partners, ensuring timely and efficient sharing of relevant information.

1. Organizational Learning and Capacity Support

• Support the design and delivery of KM-related learning activities, such as workshops or training, aimed at enhancing the capacity of LIFT staff to engage with KM processes and tools.
• Help track and document lessons learned from capacity-building initiatives to ensure continuous improvement in staff training and development.
• Collaborate with internal teams to ensure that lessons learned from past projects and activities are integrated into ongoing and future work.