eCommerce Account Manager (For online Sale)

Overview

• Proactively identify issues and develop innovate solutions;
• Conduct competitive analysis to evaluate market trends and identify new opportunities;
• Manage online pricing fluctuations and MAP policy enforcement;
• Conduct regular sales and activity analysis to determine the performance of customer portfolio and identify areas for improvement;
• Other duties as assigned;
• Establish and cultivating positive relationships with key decision makers;
• Maintain workflow as dictated by client-specific procedures and SLAs as defined in individual SOWs;
• Prepare client scope documents, pricing and solution proposals, legal contracts and coordinate billing;
• Drive development of key ecommerce capabilities and support processes;
• Assist with content creation tasks during peak volume periods;
• Build relationships across multiple areas at the customers’ organizations;
• Prepare and deliver business reviews and sales presentations with customer management and internal stakeholders;
• Responsible for achieving growth objectives, including Net Sales and Net Margin percentage;
• Increase distribution of products via existing and new accounts;
• Manage content, pricing and promotional strategy for Surya’s large product catalog.

Benefits

• Bachelor’s degree;
• Strong analytical ability and experience manipulating data to develop recommendations;
• expertise in Excel;
• 5-7 years in a sales or client-facing role in a creative agency, systems integrator or photography and video production studio;
• Technical aptitude and agility to learn web-based tools;
• Ability to think both strategically and tactically with strong attention to detail;
• Experience in website design, development and delivery with preferred experience in e-commerce;
• Detail-oriented; Strong analytical and quantitative skills;
• Experience using data and metrics to test theories, confirm assumptions, and measure success;
• Excellent organizational and time management skills;
• Strong problem-solving and creative thinking skills;

Skills Required

• Management
• Sale and Customer servise
• Sales and Marketing skill
• Ecommerce Sales
• eCommerce Development