Customer Service Representative
by Competency Business Solutions Co.,Ltd in Yangon, Yangon, Myanmar
Customer Service & Support
Jan 25, 2023
- Any Graduate
- Thai Language (4 Skills) must have
- English Speaking will be advantageous
- Proficiency in MS Office.
- Knowledge of Customer Services and procedures.
- Excellent organizational, customer relationship management and time-management skill
- Good interpersonal and communication skills with clients
- Able to work independently and on own initiative within specified guidelines or processes
- Be able to manage large amounts of phone calls, chats, emails, and other communication through various channels
- Maintaining a positive, empathetic, and professional attitude toward clients at all times.
- Responding promptly to clients’ inquiries in politely and professionally.
- Acknowledging and resolving clients’ complaints.
- Knowing our services details so that you can answer questions.
- Keeping records of clients’ interactions, comments, queries and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure client’s satisfaction and provide professional support.
- Establish new clients accounts and record account information, like phone numbers or addresses, on our digital platform
- 5 days a week working hours (Saturday & Sunday Off)
- Improve the relationship with clients
- Improve Time Management Skill
- Get the Knowleges
- Microsoft Office
- Interpersonal Skills
- English Communication Skills
- Communication skill
- Customer Service Representative
- 4 skill in Thai and Myanmar
Jan 25, 2023
Yangon, Yangon, Myanmar
First Shift (Day)
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