Customer Service Representative

Overview

Requirement;

• Any Graduate
• Thai Language (4 Skills) must have
• English Speaking will be advantageous
• Proficiency in MS Office.
• Knowledge of Customer Services and procedures.
• Excellent organizational, customer relationship management and time-management skill
• Good interpersonal and communication skills with clients
• Able to work independently and on own initiative within specified guidelines or processes

Job Scope

• Be able to manage large amounts of phone calls, chats, emails, and other communication through various channels
• Maintaining a positive, empathetic, and professional attitude toward clients at all times.
• Responding promptly to clients’ inquiries in politely and professionally.
• Acknowledging and resolving clients’ complaints.
• Knowing our services details so that you can answer questions.
• Keeping records of clients’ interactions, comments, queries and complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure client’s satisfaction and provide professional support.
• Establish new clients accounts and record account information, like phone numbers or addresses, on our digital platform

Benefits

• 5 days a week working hours (Saturday & Sunday Off)
• Improve the relationship with clients
• Improve Time Management Skill
• Get the Knowleges

Skills Required

• Microsoft Office
• Interpersonal Skills
• English Communication Skills
• Communication skill
• Customer Service Representative
• 4 skill in Thai and Myanmar