Excellent organizational, customer relationship management and time-management skill
Good interpersonal and communication skills with clients
Able to work independently and on own initiative within specified guidelines or processes
Job Scope
Be able to manage large amounts of phone calls, chats, emails, and other communication through various channels
Maintaining a positive, empathetic, and professional attitude toward clients at all times.
Responding promptly to clients’ inquiries in politely and professionally.
Acknowledging and resolving clients’ complaints.
Knowing our services details so that you can answer questions.
Keeping records of clients’ interactions, comments, queries and complaints.
Communicating and coordinating with colleagues as necessary.
Ensure client’s satisfaction and provide professional support.
Establish new clients accounts and record account information, like phone numbers or addresses, on our digital platform
Benefits
<ul>
<li>5 days a week working hours (Saturday & Sunday Off)</li>
<li>Improve the relationship with clients</li>
<li>Improve Time Management Skill</li>
<li>Get the Knowleges</li>
</ul>