Customer Service Executive

Overview

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Benefits

You'll improve and build transferable skills. ... It can be lucrative. ... You'll make a real difference. ... You'll learn how to effectively solve problems. ... No experience required.

Skills Required

• Proactive and teamwork skills
• IT literacy