Customer Service Executive

Description and Requirement

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Benefits

  • <ul> <li>Travel allowance provided</li> <li>Training provided</li> </ul>

Skills

Requirements

Experience Length
3 years
Work Level
Employment Type
Full Time
Qualification
Salary
Locked
MyJobs Myanmar
View profile
Industry
Recruitment
Company size
11-50
Founded in
2012
Location
Tamwe Township, Yangon, Myanmar

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