Communications Officer

Description and Requirement

Background Information - Job-specific
Implement the communications strategy and plan

• Support the creation of LIFT´s communication strategy by providing accurate, updated, and analyzed data as an insight for the strategy definition.
• Day-to-day communications execution, ensuring that high-quality work is delivered in a timely manner to support core LIFT activities in the best possible way.
• Follow the tracking framework to ensure quality and timely delivery of the plan.
• Constantly update the information about the different communication channels to facilitate effective reporting, proper templates, access to information, formatted impact accounts, and more.
• Support regular communication assessments, to ensure mapping of the Programme´s needs.
• Contribute to the communications budget tracking process, ensuring compliance with UNOPS rules and regulations.
• Analyze the local communication context, the target audiences/stakeholders, and available communication channels as well as unforeseen events that may impact operations and LIFT´s reputation.
• Support the delivery of high-level, strategic messages,  at meetings, reports, and newsletters, and when needed ad hoc.

• Create communication editorial content including talking points, FAQs, internal messages, fact sheets, news releases, website content, social media, and videos.
• Identify, select, extract, and summarize data in a structured fashion.
• Execute the process of capturing, recording, and transforming content into insightful/strategic information to communicate with LIFT's main stakeholders.
• Conduct literature searches, and write literature summaries and manuscripts, requiring preliminary judgments after the supervisor outlines a conceptual approach.
• Prepare messaging for target audiences, choose effective communications channels, and refine messages to optimize impact.
• Partner with subject matter experts to develop comprehensive reports for internal leadership, employees, and external stakeholders.
• Manage multiple deliverables simultaneously and anticipate short-, medium-, and long-term communication needs.

Requirements

Education/Experience/Language requirements
Education

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• A Master’s degree preferably in Communications, Journalism, Public Relations, Social Sciences, Multimedia Management, or other similar field is required.
• A first-level university degree (Bachelor's), preferably in the above professional fields with 2 additional years of relevant experience, could be considered in lieu of the Master´s degree.

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• A minimum of 1 year of progressive experience in strategic communications, including content creation, media relations, and digital communications literacy, working for a global organization is required.
• Demonstrated experience in editing, writing, and storytelling skills in English and the local required language, to address various audiences, are required.
• Experience in Social Media tracking tools, Content Management System, and digital content creation is required.
• Experience with sensitive and complex communication, issues management, and drafting clear messages for high-level stakeholders is an asset.
• Experience in collaborating with senior management on all aspects of strategic and crisis communication, including messaging and media training is an advantage.
• Experience managing sensitive and complex communication in a corporate or diplomatic context is highly desirable.
• Experience in training or mentoring programme colleagues and partners in collecting data and impact stories for internal reports and updates as well as external use is an advantage.
• Experience working with the UN or international organizations is highly desirable.
• Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required.

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• Fluency in written and spoken English is required.
• Proficiency in  Burmese is required.