Telephone Operator

Sedona Hotels

Sitting majestically on eight acres of beautifully landscaped gardens, Sedona Hotel Yangon is a 20-minute drive away from the international airport and the bustling city centre.

Within close proximity to the famous Shwedagon Pagoda and Inya Lake, this deluxe 5-star hotel in Yangon impresses with its local ethnic decor and architecture.

We offer 366 newly-upgraded rooms and suites along with several dining options, as well as a new 29-storey Inya Wing extension with 431 well-appointed accommodations, along with a grand lobby and a high-end retail gallery. Additionally, we provide business travelers with exclusive club access for privacy, comfort and personalized service.

Relish the multitude of flavours at our variety of restaurants in Yangon. Savour Italian fare at Orzo, Oriental cuisine at Du Fu, International buffet at D’Cuisine, or simply unwind at the classic Lobby Lounge.
In line with its expansion, career opportunities are available for candidates who are passionate to develop or begin a rewarding career in the hospitality industry.

Yankin,  Yangon   04 February 2019
Job Reference: MJ101027

Duties and Responsibilities

  • Provide all guests of the hotel with a high level of friendly , courteous , personalized and efficient service
  • Be aware of any VIP , long stay guests and repeated guests staying in the hotel
  • Be alert to anticipate guests’ needs and desires
  • Handle IDD request local call and STD calls
  • Handle incoming calls and outgoing calls for guest and management operations
  • Handle wake up calls , DND for in-house guests , confidential stay
  • Handle in-house music system
  • Giving information for local calls and international calls charges
  • Handle messages for guests
  • Keep an accurate log of all unusual incident , problems , and item for follow up by next shift


  • knowledge of centralized telephone systems
  • Skills in the operation of telephone equipment
  • Skills in dealing diplomatically with the public under stressful conditions
  • Proficiency in English
  • Knowledge of Opera System is required
  • A high level of competence in using MS office (Word and Excel)
  • Ability to multi-task
  • Ability to work under pressure

လစာ ႏွင့္ ခံစားခြင့္:
- Monthly basic salary - Service Charge - Duty-meal & Uniform provided
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