Service Admin (Female)

KANGAROO GROUP

KANGAROO GROUP is well known as No.1 Home Appliances Brand in Vietnam. From newly establishment, we penetrated Vietnam market with two major product lines which are RO Water Purifier and Water Heater.

Continually growing, KANGAROO GROUP has expanded widely with product diversification including Home Appliances, Kitchen Appliances, Windows and Doors, Solar Power and Safe and Security.

Our Group is well represented in Vietnam with following strengths:

- A network of more than 2000 dealers and re-sellers

-A network of nearly 80 warranty centers

-Rep offices in Myanmar, Laos, Cambodia, the Philippines and Indonesia.



Mingaladon,  Yangon   17 February 2020
Job Reference: MJ1573624922488

Service Admin (Female)

Job Description

-    Answering the phone call and transfer to related Department.
-    Handle with care for customer's inquiries about the product.
-    Provide the service for the customers.
-    Provide information to the service team for work done in the timeline.
-    Arrange to pick up / send back the products.
-    Responsible to make sure customer's satisfaction.
-    Weekly / Monthly service report to Vice Director / Executive Director.
-    Record the service team's service product and points and then report to the HR Dept; on monthly.
-    Arrange the service delivery process.
-    Assist Admin Jobs (only if needed)

Requirements

  • Bachelor Degree
  • At least 2 Years experience in related field.
  • Fluent in English written and spoken.
  • Advance in computer literate.
  • Personality: creative, honest, hard-working and passionate.
  • Able to work under pressure and deadline.
  • Age between 27 ~ 30 years old.
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