Receptionist

Sedona Hotels

Sitting majestically on eight acres of beautifully landscaped gardens, Sedona Hotel Yangon is a 20-minute drive away from the international airport and the bustling city centre.


Within close proximity to the famous Shwedagon Pagoda and Inya Lake, this deluxe 5-star hotel in Yangon impresses with its local ethnic decor and architecture.


We offer 366 newly-upgraded rooms and suites along with several dining options, as well as a new 29-storey Inya Wing extension with 431 well-appointed accommodations, along with a grand lobby and a high-end retail gallery. Additionally, we provide business travelers with exclusive club access for privacy, comfort and personalized service.


Relish the multitude of flavours at our variety of restaurants in Yangon. Savour Italian fare at Orzo, Oriental cuisine at Du Fu, International buffet at D’Cuisine, or simply unwind at the classic Lobby Lounge.
In line with its expansion, career opportunities are available for candidates who are passionate to develop or begin a rewarding career in the hospitality industry.

  Yankin,  Yangon    20 February 2019
Job Reference: MJ102128

- Provide all guest of the hotel with a high level of friendly , courteous, personalized and efficient service

- Beware of any VIPs , Long stayers and return guests staying in the hotel

- Beware of any anticipate guests needs and desires

- Handle all the guest complaints tactfully and pass on to the Duty Manager on duty immediately for follow up

- Be sure to use guest’s name minimum of twice during conversation

- Help promote and sell the hotel’s facilities at every opportunity

- Maintain a good product knowledge and updating all information in front desk

- Carry put the daily duties outline in work schedule efficiently and accurately

- Check any messages /telex/fax/mail to pass to the guest concern

- Read the log book to know any information and unsolved problems from the previous shift

- Prepare all stationers and forms that will be used for daily operation

- Check all rooms keys in rack and inform to Duty Manager if there are any missing /leaking key to follow up

- Have responsibly to give discount for walk-in guest as per instruction

- Inform to department concern for any guests who check-in with no luggage (walk-in) and prepare cash-in order form to distribute to department concern to avoid skip per guest

- Prepare and distribute guest in house list to department or section concern in very shift

- Prepare the distribution of groups and departmental report such as GM/DOSM/FOM etc.

- Assist the visitor for any appointment with management for business

- Ensure effective communication between themselves and all others in department

- Keep the front desk/counter clean well and tidy

- Preparation for group check-in

- Handle late check-out / pre-registration

- Preparation for cold towels for guest arrivals

- Preparation request forms for fruit basket/flowers/coffee and tea etc…

- Apartment guest inventory and checking

- Handle lost and found items with housekeeping

Required Skills

- Any graduate
- Can speak English fluently
- Good communication and interpersonal skills
- Must have experience in related field
- Familiar with Opera System

လစာ ႏွင့္ ခံစားခြင့္:
- Monthly basic salary - Service charge - Uniform & duty-meal provided
သင္ မိတ္ေဆြမ်ားကို ျပန္လည္ မွ်ေဝရန္