Operations Manager, Distribution Center/Warehousing (Consumer Goods)

DKSH Myanmar

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific.

  Mingaladon,  Yangon    12 November 2018
Job Reference: MJ1505883948551

Job Responsibilities:

  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient allocation of resources, where applicable
  • Develop and enhance distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs
  • Manage the distribution center operations to achieve the organizational goals of “on time - in full and good condition” delivery of customer orders
  • Plan and manage the allocation of manpower resources based on business needs to ensure efficient distribution center operations
  • Monitor the availability and reliability of infrastructure and equipment to minimize downtime, and resolve problems/breakdowns immediately
  • Monitor and identify operational cost drivers, establish business controls and provide solutions to reduce costs and increase revenue
  • Monitor distribution center operations to ensure warehouse is compliance with good documentation practice (GDP), good manufacturing practice (GMP), quality standards and local regulations
  • Manage quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damages in goods whether in storage or transit
  • Manage root cause analysis and establish corrective actions on stocks holding, product quality and trade fulfillment
  • Build effective business relationships with suppliers, customers, government agencies and service providers 
  • Collaborate with internal stakeholders (e.g. Sales, Business Development, etc.) to develop existing and new business to maximize utilization of warehouse
  • Manage and oversee team's delivery of team/function goals to drive execution against goals set
  • Drive and manage learning and development of team in the area of Supply Chain Management and DKSH behaviors to achieve team/function goals
  • Drive Self learning and improvement in the area of supply chain management and DKSH behaviors as part of continuous learning

Job Requirements:

  • Bachelor’s degree in Supply Chain, Logistics Management or related field
  • Minimum five to eight years’ experience in a similar role
  • Minimum three to five years’ experience in a managerial capacity
  • Demonstrate in-depth understanding of distribution center, distribution and transportation
  • Proven hands-on experience in warehousing, inventory management, pick and pack functions
  • Demonstrate strong appreciation of customer service requirements and commitment
  • Proven experience and know-how in cost efficiency/reduction and productivity improvement initiatives
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English, both written and spoken