Manager/Assistant Manager (Transaction Banking)

CB BANK

Company vision and mission


VISION

Our aspiration is to become the best financial solution provider in Myanmar which:

• employees are proud working for

• customers want to build long-term relationships with

• leads in technology and innovation, and

• is built on solid foundation of risk management and corporate governance.


MISSION

Our mission is to become the best financial solution provider that helps our customers and partners make their dreams a reality.


What we do


CB Bank has been the front runner in the local banking arena for being the early adopter of technology and innovation backed by our extensive knowledge of local markets and technical expertise. To offer the best
banking solutions to the customers, CB Bank leverages on the most secure, reliable and state-of-the-art technology while recruiting the best and brightest talents from around the world.


CB Bank is one of the largest leading private banks in Myanmar with the largest banking network with branches, self-service machines and mobile banking agents. Even before Myanmar has been recognized as one of the fastest growing economies in the region, CB Bank has always anticipated the growth of the country as well as the underlying opportunities and challenges.


The Bank has grown from a small bank with 33 people in 1992 to a major bank in Myanmar with over 8,000 employees. CB Bank has reached over 200 branches, 700 ATMs, over 1000 mobile banking agents and 300,000 mobile banking subscribers.


Why you should join us

We are a leading private bank in Myanmar with over 8,500 staff members and driven by digital ambition. We believe in making investments in the future of our employees who will, in return, invest in our success.

Yangon   23 May 2019
Job Reference: MJ1486096562360

Responsibility

  • Serving as a customer contact point to deliver quality end to end after-sales services to the bank's corporate and FI customers
  • Delivering tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing
  • Managing internal departmental coordination to deliver the best in class services to clients
  • Implementation and refinement of the services, formulation of workflows, continuous monitoring and enhancement of service quality
  • Conducting regular services calls / service reviews with the customers to promote efficiency, look for service improvements and seek for further business opportunities
  • Working as a team with relationship managers from Corporate Banking and Financial Institutions Teams to conduct client visits and review product and services mix in order to achieve revenue growth
  • Ensuring compliance of the bank's policies, related banking ordinances, and other statutory and regulatory requirements


Requirement

Skills Required:

  • Excellent communication skills to build sold relationship with the clients and to work with the internal colleagues
  • Commercial awareness and sharp business acumen.
  • Customer service focused
  • Proactive attitude and analytical skills

Qualification Required:

  • At least a good bachelor’s degree in banking, finance, accounting, business or technology-related disciplines
  • Experience in corporate relationship management in banking industry is preferred
  • Prior experience in cash management, remittance, corporate internet banking, account opening and maintenance is advantageous
  • Good understanding and knowledge of various banking products and services.
  • Good language skills in both English and Myanmar is required
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