Haven was established in 2013 as a construction and property development arm under Aung Thiha group of companies (that include Aung Thiha Co., Ltd, Smooth Way International Co., Ltd, Parisian Cake & Coffee, Donut King Donuts & Coffee). Even though Haven is relatively young company, we have a team of experts who have international experience and knowledge in the areas of both real estate and Construction. Therefore, we have full enthusiasm in shaping the future property developments with international high quality.

Haven is an innovative and energetic Company with the interest of better home and workplace for the society. Haven’s business is developed on excellence, integrity and partnership in order to provide quality properties, which include mixed-use developments, residential, commercial offices, retail shops, serviced apartments and hotels. We leverage our core engineering and development capabilities with global real estate experience to
provide your havens.

Ahlone,  Yangon   29 October 2019
Job Reference: MJ1561631044888

General Manager Male/Female (2)Post

 Job Description
·   Lead all key property issues including capital projects, customer service and refurbishmen
·    Handling complaints, and oversee the service recovery procedures.
·    Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
·    Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
·    Ensure all decisions are made in the best interest of the hotels and management.
·    Deliver hotel budget goals and set other short and long term strategic goals for the property.
·    Developing improvement actions carry out costs savings.
·    A strong understanding of P&L statements and the ability to react with impactful strategies
·    Closely monitor the hotels business reports on a daily basis and take decisions accordingly. 
·    Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
·    Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
·    Prepare a monthly financial reporting for the owners and stake holders.
·    Draw up plans and budget (revenues, costs, etc.) for the owners.
·    Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services.
·    Act as a final decision maker in hiring a key staffs.
·    Coordination with HOD's for the execution of all activities and functions.
·    Overseeing and managing all departments and working closely with department heads on a daily basis.
·    Manage and develop the Hotel Executive team to ensure career progression and development.
·    Be accountable for responsibilities of department heads and take ownership of all guest complaints.
·    Provide effective leadership to hotel team members.
·    Lead in all aspects of business planning.
·    Respond to audits to ensure continual improvement is achieved.
·    Corporate client handling and take part in new client acquisition along with the sales team whenever required.
·    Assisting in residential sales as and when required and development with strong sales prospects.
·    Responsible for safeguarding the quality of operations both (internal & external audits).
·    Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Job Requirements
      A bachelor’s degree in a field related to hospitality management or hotel management can also be pursued
      At least 10 years experience in the hospitality industry, with significant luxury and international experiences as a General Manager or     Asst:General Manager.
·    The individual must have prior work experience in the hospitality industry
·    The individual must possess excellent managerial skills
·    It is necessary to have the ability to motivate others
·    It is necessary for a hotel general manager to have excellent verbal as well as written communication skills
·    Necessary to have the ability to ensure that staffs deliver proper customer satisfaction
·    It is necessary to be a highly organized and efficient individual

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