F & B Supervisor (Kaw Thaung-Pila Island)

Memories Group

Unique Myanmar Hospitality and Leisure Gateways

Memories Group is a tourism company in Myanmar that operates an “Integrated Tourism Platform” which synergistically connects all its businesses to provide a seamless, one-of-a-kind experience aimed at creating lasting memories. The Memories Group’s strategy is to leverage on its first mover advantage and further establish its position as a leading tourism company in Myanmar.The Memories Group’s Integrated Tourism Platform comprises three business segments:


Hotels

Hotels, resorts and lodges throughout the country’s major tourist and business destinations, as well as the development of new high potential tourism destinations in Myanmar.


Experiences

Businesses providing experiences such as hot air ballooning, trekking, boating, diving and eco-tourism.


Services

Travel and destination management services, creating new opportunities to explore regions previously unknown to international travelers.

  Tanintharyi Division    29 October 2018
Job Reference: MJ1536387177767

Key Responsibility of the Role

•    Assures the satisfaction of all guests
•    Provides a friendly and personal welcome for guests
•    Offers an attentive service to guests, adapting to any constraints
•    Heeds any remarks made by guests and ensures follow-up
•    Establishes good relations with guests, offering advice and fostering customer loyalty
•    Respects the instructions and safety guidelines for the equipment used
•    Responsible for the Hygiene of service areas and waiter working in it.
•    Respects the invoicing and cash operations procedures
•    Helps manage crockery and appliances by avoiding breakages
•    Keeps an inventory of equipment and tracks items coming in and out in coordination with the Outlet Manager
•    Before every work shift, finds out about dish composition and any shortages
•    Helps employees improve their skills and provides support for career development
•    Increases revenue for the point of sale through additional sales techniques


Job Requirements

•    Previous experience in a supervisory role within the food and beverage industry, preferably in hotel/resort environment.
•    Post-secondary education in hospitality management preferred.
•    Strong working knowledge of hospitality industry principles, methods, practices and techniques as they relate to all areas of food and beverage specifically in a pub/bar environment.
•    Must be able to converse in English
•    Sincere customer focus and true appreciation for the guest experience.
•    Highly organized, goal and results oriented with ability to execute plans and manage change effectively.
•    Effective decision-making abilities coupled with sound judgment.

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