Automotive Technician _ FORD (2 Posts)

Capital Automotive Limited

Capital Automotive Ltd. is the leading provider of lifestyle automotive products and services in Myanmar.
We are a joint venture between Capital Diamond Star Group, one of Myanmar’s most respected and prominent conglomerates, and RMA Group, a global company specializing in providing infrastructure and automotive service solutions for developing economies.


Our mission as an international company is to be the leader in our market and to create sustained value for our customers, employees and shareholders by providing innovative services and great value products; backed by our global resources, ethical business principles and a deep commitment to quality and customer satisfaction. As the authorised Brand distributor for our products we are dedicated to maintaining a lifetime commitment to our customers.


Integrity and honesty are core values, as we also ensure we contribute to community development and provide a better future in Myanmar.


  Hlaing,  Yangon    10 December 2018
Job Reference: MJ1532413363142

DUTIES AND RESPONSIBILITIES
Achieving High Standards
Principal Duties and Responsibilities:
•    Promotes dealership by presenting professional image, positive attitude, and clean work area.
•    Road tests vehicles to ensure repairs are completed properly.
•    Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.
•    Completes service and repair assignments correctly, to pass quality inspections or test drives.
•    Collects all necessary information before requesting parts (e.g., model year, etc.).
•    Maintains sufficient personally-owned tools; keeps tools in good working order.
•    Notifies Shop Foreman and Service Advisor if delays are expected.
•    Maintains cleanliness of the customer's vehicle.
•    Submits all claims promptly.


Additional Duties and Responsibilities:
•    Assists Service Advisors, if necessary, to explain completed repairs to a customer.
•    Assists other Technicians when needed


Handling Pressure
Principal Duties and Responsibilities:
•    Effectively handles and implements changes in Service Department.
•    Listens to and supports new ideas and approaches; adapts to change quickly.
•    Maintains composure when faced with multiple demands.
•    Meets or exceeds flat rate time allowances.
•    Additional Duties and Responsibilities:
•    Successfully performs overlapping tasks


EDUCATION/CERTIFICATION:
Education, training and/or certifications should clearly demonstrate the possession of the knowledge and skills stated above.
•    High School degree or equivalent preferred
•    Other certifications or licenses as required by law
•    Driver’s license
•    Certification preferred in one or more of the following areas:
•    Electrical or Electronic Systems
•    Brakes
•    Heating and Air Conditioning
•    Suspension and Steering    

•    Manual Drive Train and Axles
•    Automatic Transmission and Transaxle
•    Engine Performance
•    Engine Repair

KNOWLEDGE, SKILLS AND EXPERIENCE:
ESSENTIAL:
•    Minimum 4 years experience in automotive repair or service; 4 or more years preferred
•    Tools required to perform repairs and services 

လစာ ႏွင့္ ခံစားခြင့္:
Ferry provided, Incentive and other benefits as per company policy
သင္ မိတ္ေဆြမ်ားကို ျပန္လည္ မွ်ေဝရန္