Supervisor/ Assistant Supervisor (Card Department)


Company vision and mission


Our aspiration is to become the best financial solution provider in Myanmar which:

• employees are proud working for

• customers want to build long-term relationships with

• leads in technology and innovation, and

• is built on solid foundation of risk management and corporate governance.


Our mission is to become the best financial solution provider that helps our customers and partners make their dreams a reality.

What we do

CB Bank has been the front runner in the local banking arena for being the early adopter of technology and innovation backed by our extensive knowledge of local markets and technical expertise. To offer the best
banking solutions to the customers, CB Bank leverages on the most secure, reliable and state-of-the-art technology while recruiting the best and brightest talents from around the world.

CB Bank is one of the largest leading private banks in Myanmar with the largest banking network with branches, self-service machines and mobile banking agents. Even before Myanmar has been recognized as one of the fastest growing economies in the region, CB Bank has always anticipated the growth of the country as well as the underlying opportunities and challenges.

The Bank has grown from a small bank with 33 people in 1992 to a major bank in Myanmar with over 8,000 employees. CB Bank has reached over 200 branches, 700 ATMs, over 1000 mobile banking agents and 300,000 mobile banking subscribers.

Why you should join us

We are a leading private bank in Myanmar with over 8,500 staff members and driven by digital ambition. We believe in making investments in the future of our employees who will, in return, invest in our success.

Yangon   27 February 2020
Job Reference: MJ1500353212220


  • Strong knowledge of cards and Merchant service
  • Motoring the all card payment transaction and prepare report to team leader
  • To provide merchant training as accordingly
  • Answer inbound calls as well as assist merchant who have specific inquiries
  • Build customer’s interest in the service and bank products
  • Update existing databases with changes and status of each merchant information
  • Retain in the merchant and must follow up all the necessary job function assign by team leader
  • Handle the acquiring business through all channels (POS, Ecommerce, On-line, etc.,)
  • Establish key relationships and provide best services to merchant customers
  • Prepare action plan and schedule


  • Any graduate
  • Age “between” 23 to 28, bust will consider depend of working experience
  • Good sales and marketing skill are requirements for this job but not very necessary
  • Interpersonal communication ability help the representative clearly explain products, services and to work with different functions of the bank
  • Customer services talents build and maintain strong client relationships
  • At Least two years working experiences in a field of merchant service of financial products is preferred
  • A background in customer services and business English is a plus
  • Good in English, Computer literate (Microsoft Word, Excel, Email& Internet)
  • Knowledge of Credit Card, Debit Card, Prepaid Card & merchant service industry
  • Ability to manage difficult customer situations, to respond promptly to the needs of the customer.
  • Well understand internal customer focus, Relationship building, Team work and cooperation
  • Eager to learn new things
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