Senior User Support IT Specialist - 3 Post

Mottama Holdings Ltd

Milestones in our History

Establishment (1997-2003)

Our journey began with a building materials trading business founded by U Yang Ho in 1997. Just one short year later we started providing construction and steel structures engineering services. In 2001, we diversified again with the manufacture of office automation and fire-resistant safes from the outset, our commitment and goal has been to bring the most innovative product s, services and machinery to improve living standards in Myanmar.

Expansion (2004-2008)

A stage of strategic development commenced in 2004 when we moved our head office to Shwe Pyi Tha Industrial Zone. The following year marked the start of the fabrication of roofing, siding, decking and sectional products. We expanded our business units in Nay Pyi Taw and Mandalay in 2006 and 2007 respectively. Our investment in fabrication lines for heavyweight structural steel revolutionised the construction sector in 2008.

Diversified Development (2009-2012)

Further strengthening of our market position was undertaken with the set-up of CNC fabrication lines and H Beam welding lines in our steel structure facilities. In addition to this, our expansion was followed by a period of diversification into other complementary areas of the construction industry. In 2009, we established Asia Concrete Products and three years later we moved into heavy machinery and equipment rental services.

Diversified Investment (2013-present)

Mottama Holdings was founded in 2013 to consolidate our position in the market and we also established two other entities, Myanmar Aquariums and Prime Metal. Min Dhama Company, Excellent Office Automation, Maha Land Development were all instituted in 2014, Min Dhama Steel Structures in 2015 and M Tower in 2016. This period of strong, diversified investment continued in 2017, with the formation of three additional companies, namely; Mottama Development Group, Min Residence Property Management and Grand Yangon Public


To capitalise on our good reputation in construction, manufacturing and trading, in order to become the most reliable business partner of industry estate and infrastructure development in Myanmar.


To be an honest, efficient, innovative and caring organization committed to the construction sector and the growth of the nation by providing quality and value for money to clients and making a strong contribution to society.

Core Value

1. Diligence

2. Goodness

3. Trust

4. Care

Four Pillars of our Business Structure

1. Construction Group

2. Manufacturing Group

3. Trading Group

4. Investment  & Development  Group

Shwepyitha,  Yangon   07 August 2019
Job Reference: MJ1554516228136

Job Description

  • Apply technology to address business needs and constraints.
  • Participate in enterprise-wide IT support, projects and initiatives.
  • Diagnose system hardware, software, and operator problems.
  • Troubleshooting, maintaining, and upgrading IT infrastructure including PC products, servers, network, WiFi, and other hardware/software.
  • Provide advanced troubleshooting on complicated IT issues.
  • Provide support for software applications.
  • Provide desk side training upon request for enterprise applications.
  • Provide hardware support, and printer and printing support.
  • Assist the User Support IT team with the inventory management of desktops, laptops,
    printers, and other personal hardware assets.
  • Assist the User Support IT team with software inventory where required.
  • Assists in prioritizing work activities across the team to achieve service levels requirements.
  • Assist Infrastructure team where applicable with a variety of technologies.
  • Provide local office coordination and communication of technical support topics/issues of interest.
  • Perform other tasks as assigned by department

Qualification & Education

  • M.Sc., B.C.Sc, M.C.Tech, B.C.Tech, BE(IT) related IT Degree or Diploma


  • 2+ years experience as a IT support.

Additional skills

  • A+ hardware, Network+, MCSA and CCNP
  • Knowledge in both hardware and software.
  • English (Intermediate Level)
Salary description:
Ferry and lunch provided by company.
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